My customer is not receiving their portal sign-in link
Troubleshoot sign-in emails.
Son güncelleme: 20 Eki 20261 dk okuma
- Ask the customer to check their spam folder.
- Sign-in links are sent only to registered email addresses. A customer who has never contacted you needs to create a request first.
- Sign-in links are short-lived and single-use. The customer must request a new link if it expires.
- Check that your brand's sender email domain is verified.
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