How do I manage customer and company records?

The Customers screen has People and Companies tabs.

• Assign email domains to companies.
• With Share requests within the company enabled, people in the same company can see each other's requests in the portal.
• Use Merge records to combine duplicates. This cannot be undone.
• Add Private staff notes to a customer record. Customers cannot see these notes.
• The conversation sidebar shows the customer's previous conversations and timeline.