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How do I publish the customer portal?

Portal addresses and publication status.

Son güncelleme: 20 Eki 20261 dk okuma

Every brand has a customer portal. Its address includes the brand's short name: …/cs/<short-name>.

  1. Customise the portal's appearance and text in brand settings.
  2. Publish it using Help centre status.

Before publication, visitors see a message saying the help centre is being prepared. Knowledge base articles are not displayed while the portal is unpublished.

The customer portal is available in both the Basic and Complete packages.

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