How do I configure automatic resolution and closure?

Under Lifecycle in brand settings, configure:

• the conversation status after sending a reply,
• a reminder while waiting for a customer response,
• automatic resolution when the customer does not reply,
• automatic closure after a conversation has been resolved for a specified period,
• what happens when a customer replies to a closed request: Create a linked conversation or Reopen the same request,
• the inactivity timeout for live chats.